COVID-19 safety and refund policy
Updated: Aug 4, 2022
Although travel restrictions have now relaxed, we continuously monitor Australian Government Department of Health recommendations in relation to COVID-19 and responding accordingly. We're also registered with the NSW Government as a COVID Safe business with a COVID Safe plan.
If you need to cancel because government restrictions prevent regional travel, we offer a 100% refund.
Additional precautionary measures we have adopted include:
Washing all cottage linen at 90 degrees
Sanitising all touch points such as light switches, handles, door knobs, remote controls etc
Wearing gloves while cleaning
Observing all personal hygiene recommendations
Airing the cottage at length, between guests
Our vigilance around personal hygiene and cleaning standards is integral to the minimisation of risk for everyone. Rest assured that sanitisation is our highest priority.
We pride ourselves on the cleanliness and presentation of Oldbury Cottage and, as such, we do not outsource any cleaning of linen or the cottage itself. This affords us continued high levels of confidence.